Assignment #5

http://www.htmagazine.com/ME2/Default.asp

OPENING EYES TO OPEN DOORS: Key at Nine Zero Hotel Is an Iris Scan

By: Curt Harler

A hotel in Boston, The Nine Zero Hotel, has made a revolutionary change in their hotel. This hotel has installed iris scans to replace key cards in their presential suite rooms. The Nine Zero hotel is a four star hotel with one hundred and ninety rooms. This property has all the amenities including luxury suites, pet access, and a full service spa. Their most prized suite is Cloud Nine. It is a penthouse, presidential suite located on the nineteenth floor. This suite has breathtaking views of the city of Boston and features floor-to-ceiling windows, electronic drapes, flat screen plasma televisions, and a jacuzzi. This is the suite that features the unique iris scan entry system, developed by LG technology. This entry system is the most secure system on the market and requires absolutely no direct contact. These scanners are expensive, costing about 1,000 dollars per room. Iris scans are used in other places in the hospitality industry, such as an airport in Germany, where frequeny flyers use the iris scan to quickly board a plane. This system also sparks a lot of interest nationally and internationally, and has been a great marketing tool for the hotel.

Reflection:

The iris scan entry system is an absolutely remarkable technology. Using it in hotels is a positive aspect because it is quick for a guest to enter their room. Guests also feel high class and important when utilizing such a high-tech piece of equipment. Also, it is nice for a guest not to have to worry remembering a key card when leaving their room, which creates a more care free environment for the guest and will increase their satisfaction. This entry system is very secure, which is also comforting to the guest. Although this is a great, cutting edge technology, it is expensive. At the cost of 1,000 dollars per room, it would be hard to eliminate key card entry just yet. The manager of The Nine Zero Hotel reports that he is very pleased with this system and that it has paid for itself a few times over.