Blog #1 Marissa Stoler

Buzek, G. (2007, October 1). Having the Right People in the Right Place at the Right Time. Hospitality Upgrade.





http://www.hospitalityupgrade.com/_magazine/magazine_Detail.asp?ID=242





This article discusses the challenges that many hospitality companies have in their IT departments. There are so many challenges because it is hard for a company to hire, train, motivated and schedule their employees in a reasonable amount of time while still providing good service at the same time. This article also discusses how difficult it can be to keep up with forever changing requirements and advances in the technology department of the industry.



Buzek then goes on to discuss one main group particularly, the C-Core consulting group. They developed a toolkit that greatly improves the process of decision making and actually implementing the new system. At the end of the article, the author stresses the importance of effective planning and processing.



This article made it very clear to me that IT is a very important part of my future in the hospitality industry and I very much want to be prepared for all the challenges I will face when I am a manager or a restaurant owner. The author, Greg Buzek, discusses certain programs that incorporate scheduling, hours, and other employee management with the main computer program used within the company. I look forward to being able to use such a program to benefit my workplace in the future. I agree with the author when he discusses the challenges that I will face when making IT decisions and I plan on applying his pointers to my work. He discusses the RAPID project toolkit which I hope I am lucky enough to use to achieve a smooth transition in the IT department. Buzek suggests that using this toolkit can reduce the time it takes to make IT transitions by sixty percent. This toolkit is something that I think should be considered very useful. He had many good pointers on smooth transition including efficient planning and organizion information within the company.